As Patient Advocates, the majority of our clients are seniors and their adult children. Most of these are in the baby boomer generation. Who are the Baby Boomers? “Baby Boomers” is the nickname for those born between the years 1946 and 1964.  “Boomers” Comprise one of the largest generations in history (about 26% of the…

When was the last time someone asked you are your affairs in order? Have you made any end-of-life decisions?  Do you have a living will or an advanced care directive? Why all these questions? Do they mean all the same thing?  What am I supposed to do next? Patient Advocates can help clarify things for…

.Gra What is Patient Safety? Have you heard others say to you that the numbers of falls that occur in hospitals each year are staggering? Be sure you make a plan to stay with your loved one if you think they are a fall risk and be sure you tell the hospital staff. Patient safety…

Family Mediation with an Independent Patient Advocate Family members and caregivers coming to an agreement on how to care for a loved one is an important part of that loved one’s healthcare. Many times, there can be differences of opinions on how to approach the best healthcare options for a loved one. We especially see…

What is an Independent Patient Advocate? This definition from Cancer.gov below is an excellent description of what a patient advocate is, but this is just the surface of what Patient Advocates offer. Caring for yourself or a loved one can present a particular set of challenges that you may have never encountered before. Often our…

What is a Medical Error? The definition of an “error” is “a mistake; the state or condition of being wrong in conduct or judgment.” While no one is perfect and everyone makes mistakes, it’s the particular environment where errors occur that can have devastating effects. Since Covid 19, there have been many challenges presented in…

How Can a Patient Advocate Help? There are really 2 ways a patient advocate can help. In the time of crisis or planning to prevent a crisis. Crisis Situation A crisis in healthcare occurs most often when a medical emergency is occurring or has occurred and life as you know it has drastically changed. During…

Distance and Flexibility Cause Challenges in Meeting the Needs of Your Loved One You may live a few hours away from your loved ones or in many time zones. Today, in our mobile society family members are spread out geographically more than ever before. About 15% of caregivers in the U.S. are “long-distance” caregivers residing on…

Employee Assistance Program (EAP)  is Underutilized As Patient Advocates, we know the term “healthcare” brings about a wide range of opinions, emotions, concerns, and uncertainties. As a business owner, have you ever been in the situation that prompted you to think: Does my EAP have all the support services necessary? When your employees are stressed and…

Patient Advocates Support families with COVID-19 and Medical Bill Appeals Patient Advocates know all too well the heartache families face with huge medical bills. Have you ever been denied healthcare coverage by your Healthcare Insurance plan? What do you do when you are caught in a battle between your insurance company and your healthcare provider? …