9 AM to 5 PM
Prompt, expert prepared
Aid in medical decision-making
with available resources
What Is A Patient Advocate?
Patient Advocates focus on guiding patients through the ever-changing world of healthcare. They empower individuals to make the best decisions possible for their health.
Why You Should Consider a Patient Advocate?
Dealing with health concerns for you or a loved one is hard to handle on its own. And when you add communicating with doctors, insurance agents, financial advisors, and attorney's it can seem like they are all speaking different languages.
A patient advocate can be your translator, coordinator, even your liaison. Our goal is to provide you with the peace of mind to know that you are getting the best treatment from the right professional. We will help you determine the most appropriate service for you at the right time and in the most cost-effective way.
I had been a caregiver to my husband for eight years who had dementia. In June 2017, he was placed in an assisted living facility. Less than two months after that I was diagnosed with ovarian cancer. I was so overwhelmed that everything became a blur. At that point, David and Marilyn stepped in, and not only were they my family but they became my advocates. Marilyn was going over my medical records constantly and David was coordinating my appointments for me and making sure someone stepped in to help with his stepfather. This was one of the hardest times in my life, but I knew I wanted to live, and God meant for me to live. By having someone advocate for me, I could focus on my mental and physical health. Everyone needs an advocate. I focused on getting better and in April 2019, I traveled to China with my closest friends and climbed the Great Wall! What an amazing experience. I’ve learned to live with my cancer and know that I am living my best life.
How Whitley Patient Advocates Help
What our expert knowledge in healthcare means for you:
- We can quickly assess your situation
- We will help you prioritize your needs.
- We are not influenced by the bottom line of health care organizations or insurers.
- We will promptly develop a plan that is individualized and flexible to optimize your needs.
An organization or an Employer, looking for help? No problem.
- We offer consultative support to large groups
- We meet your needs by supporting you as facilitators, coaches, health advocates, and educators.
- Support your goal of healthy outcomes for you and your employees.
How We Guide You To Health Care Success!
Schedule A Call
During our initial free telephone consultation, we’ll pinpoint your immediate and long-range needs.
Get Your Personalized
Plan of Action
We will create a Plan of Action during our initial meeting with you. Outlining all of the services available to you.
Live Worry Free
Get peace of mind by partnering with a certified patient advocate.
How Whitely Patient Advocates Has Helped Others
Carteret County, NC
Marilyn and David see their work as a vocation rather than a business. They feel the healthcare system isn’t able to give families and patients the support they need so they are trying to fill the gaps. This fantastic service allows the family to focus on the patient’s needs.
Carteret County, NC
“Marilyn is an excellent patient advocate who submitted all insurance claims on our behalf and was instrumental in finding home health care. She fought all declined claims - she cut through red tape to get claims reimbursed in a timely manner.
Carteret County, NC
Marilyn is very kind, compassionate, and empathetic. She has a master's degree in nursing and is highly trained and very experienced in medical administration here and in Canada. She is very articulate, sensitive, and diplomatic when discussing the situation and available options. She ensures the patient and family understand all options, providing pros and cons so they can make an informed decision.
Amy Griffin, MD, FACEP
Medical Director of Children’s Emergency Dept.
Wake Med Health & Hospitals
I was privileged to work with David Whitley from 2004-2014 while he was a respiratory therapist at WakeMed Health and Hospitals in Raleigh, NC. David is an exceptional respiratory therapist; he is always professional, has an excellent work ethic, his management plans are always evidence based and well thought out. David would always advocate for the patients and the families making sure their needs were met.
Sherry Freake MHSM, BN RN
Former COO and VP of Acute Care
Central Health, NL, Canada
I was extremely fortunate to work with Marilyn Whitley from 2014-2017 as the Director of Site Operations at Central Regional Integrated Health Authority in Newfoundland Labrador, Canada. As an exceptional nursing administrator Marilyn’s focus was always on patient safety and quality of care. She continuously demonstrated compassion, care and concern for patients and families alike. In true patient and family centered care approach, she was a sincere and genuine advocate for patients and families in all aspects of their experience-clinical, emotional, spiritual and social.
Meet Our Team
Our goal as patient advocates is to make ourselves available to you at any time to provide you with the appropriate and informative services possible. To empower you to quickly get through the maze of health care services giving you the best result in life. Preventing suffering and supporting your quality and quantity of life are important to us as advocates.